Showing posts with label opportunities. Show all posts
    Showing posts with label opportunities. Show all posts

    Thursday, October 6, 2011

    SMS / Mobile giving case study




    (from my original post at Marts & Lundy)

    In a recent discussion at the CASE Social Media & Community conference, the discussion entitled Future Trends in Social Media identified mobile/text/SMS giving was identified as the topic likely to gain the most in attention and importance before next year’s conference. In the course of the discussion, ideas were considered for how this might work within higher education, but actual examples are difficult to find.

    In order to provide a concrete example, I contacted my colleague Howard Heevner at the University of California, Santa Cruz, with whom I have worked on numerous occasions. This past February, while Howard was director of annual giving there, Penn State embarked on its first SMS campaign for its Dance Marathon event. “THON” is the world’s largest student-run philanthropy and raises significant funds to fight pediatric cancer and support those impacted by the disease. The 2011 edition generated over $9.5M in gifts.

    So how did the SMS portion of the fundraising perform? Download the full report in our special reports section.

    Wednesday, March 30, 2011

    Planning Ahead - April & May Holidays Your #Nonprofit Can Use


    As many of you know, there is a page on this blog dedicated to holidays nonprofit organizations may be able to use for creative awareness or fundraising campaigns or internal management - such as getting your volunteers and team behind National Volunteer Week (April 10-16). Or you could get your staff to take part in National Card and Letter Writing Month, writing to donors. And I'd love to see an organization embrace National Inspirational News Week as a way to kickoff a program that regularly illustrates the positive impact the organization has.

    In May, highlights include Donate-A-Day's-Wages Day, International Museum Day, National New Friends, Old Friends Week (Good for using on Facebook?) and Teacher Appreciation Week. If you have any doubts about that last one, make sure you watch this video recently shared with me by Heidi Ketrosey Massey:



    So here are some April & May holidays you can use. If you're interested in planning further ahead or reviewing some of the guidelines on making these holiday campaigns successful for your organization, make sure to visit the original page.

    Here's a quick snapshot of some of April's holidays you may be able to use:

    Adult Autism Day
    April Fools or All Fools Day
    Arbor Day
    Autism Awareness Month
    Cancer Control Month
    Child Abuse Prevention Month
    Earth Day
    Every Day is Earth Day
    Global Child Nutrition Month
    Golden Rule Week
    Jazz Appreciation Month
    National & Global Youth Service Days
    National Card and Letter Writing Month
    National Child Abuse Prevention Month
    National Environmental Week
    National Garden Month
    National Go Birding Day
    National Inspirational News Week
    National Love Our Children Day
    National Networking Week
    National Park Week
    National Parkinson's Awareness Month
    National Public Health Week
    National Sexual Assault Awareness Month
    National Volunteer Week
    National Week of the Ocean
    Physical Wellness Month
    Prevention of Animal Cruelty Month
    School Library Media Month
    Testicular Cancer Awareness Week
    World Autism Day
    World Habitat Awareness Month
    World Health Day
    World Hemophilia Day
    World Parkinson's Disease Day

    And here's a look at some of May's holidays you may be able to use:

    ALS Awareness Month
    American Wetlands Month
    Arthritis Awareness Month
    Asian American & Pacific Islander Heritage Month
    Be Kind To Animals Week
    Birthmother's Day (Saturday before Mother's Day)
    Brain Tumor Awareness Month
    Childhood Depression Awareness Day
    Children's Book Week
    Children's Mental Health Awareness Day
    Children's Mental Health Week
    Clean Air Month
    Donate A Day's Wages To Charity
    Drinking Water Week
    EcoDriving Month
    Fibromyalgia Education and Awareness Month
    Go Fetch! Food Drive for Homeless Animals Month
    Heal the Children Month
    International Day of Families
    International Jazz Day
    International Migratory Bird Day
    International Museum Day
    Letter Carrier's Food Drive Day
    Loyalty Day
    Lupus Awareness Month
    Memorial Day
    Mother Ocean Day
    Mother's Day
    National Allergy/Asthma Awareness Month
    National Anxiety & Depression Awareness Week
    National Bike to Work Day
    National Bike to Work Week
    National Dance Day
    National Endangered Species Day
    National Family Week
    National Hepatitis Awareness Month
    National Hug Holiday Week
    National Mental Health Month
    National New Friends, Old Friends Week
    National Pet Week
    National Photo Month
    National Physical Fitness & Sports Month
    National Preservation Month
    National Smile Month
    National Stroke Awareness Month
    National Teacher Day
    National Wildflower Week
    National Women's Health Week
    Neighbor Day
    Personal History Month
    Reading is Fun Week
    Teacher Appreciation Week
    Tourette Syndrome Awareness Month
    Women's Health Care Month
    World Asthma Day
    World Fair Trade Day
    World Hypertension Day
    World Turtle Day
    Young Achievers of Tomorrow Month


    Thursday, February 17, 2011

    Free Webinar 2/22: Common Social Media Mistakes & How To Avoid Them

    Quick heads up on a webinar I'm giving on Feb 22 @ 1:00 Eastern:

    Common Social Media Mistakes, Misconceptions & Missed Opportunites:

    This one-hour (including Q&A session) webinar will examine 5 mistakes, 5 misconceptions & 5 missed opportunities for nonprofits' work with social media AND how to turn these around into positive aspects of your social strategy. Not only would I welcome your attendance, I encourage feedback, questions, etc. - If you have any best practice with your institution you would like included in the highlights or follow-up material, let me know. There's quite a bit in the presentation already, but I'm always happy to add more as appropriate.

    For more visit: http://martsandlundy.com/webinar.php

    Wednesday, February 2, 2011

    Save The Children's Groupon Experiment


    In December, Save The Children (web / Facebook / Twitter / Flickr / YouTube) took the concept of a challenge match for giving on to a new platform for an appeal - the fast-growing Groupon. In case you have missed the explosion of Groupon, it is a deal-a-day site based on harnessing collective buying power for a lower price. For example, Widgets, Inc. may offer to sell their 2011 Widget for $14, when it is normally $20. However, they will only offer the discount if they get 125 people to sign-up for the deal. In theory, this is a win-win... consumers get a price break on something they desire and businesses know that they will only be offering the lower price if they can make up for it in sales volume.

    Back to Save The Children... STC had a group willing to fund a challenge gift and agreed to match up to $225,000 of gifts. Rather than send a typical email or mailing about the challenge or ramp up phone calls, STC partnered with Groupon to offer a "discount" on giving - You "make" a gift of $30 for only $15. In order for the deal to kick-in, 200 people had to sign up for the gift. They easily surpassed that total and secured 1,953 pledges to give.


    While in many ways, you can consider this campaign a success for the exposure Save The Children received, I was curious whether or not STC considered this a success. Particularly when you consider fulfillment. If 100% of the pledges were fulfilled, which is obviously unlikely, only $29,295 of the potential $225,000 (13%) would be secured. So with my curiosity piqued, I reached out to STC with a few brief interview questions. I am very grateful to Brian Beirne, STC's senior director for internet marketing and communications for taking the time to respond and discuss the Groupon campaign. Here are my questions to STC with Brian's response below:

    1) When & how did the idea for partnering with Groupon come along?
    2) How did you market the opportunity?
    3) Will you continue to use Groupon going forward for donor challenge gifts?
    4) Are there any changes you would make if you could redo the campaign?
    5) What are your plans to keep the Groupon donors and increase their giving in the future?

    We are constantly exploring new ways to get our message out and reach new donors. Noting the considerable press coverage Groupon received during the late Summer of 2010, we first reached out to them in October of last year about a possible partnership. Fortunately for us and for children around the world, Groupon is a very philanthropic organization, founded in fact originally to fund charitable projects as a site called The Point.

    In order to offer the discount to Groupon customers, we secured a matching offer from a small group of anonymous donors who agreed to match every dollar raised through the Groupon deal with another dollar. This enabled us to offer a $30 donation for only $15. We communicated the Groupon deal primarily through our social channels, posting it on our Facebook page and Tweeting updates throughout the course of the promotion.

    Groupon customers who participated in this promotion have until March 31, 2011 to register their Groupon with Save the Children and opt in to receive future communications from us. Upon registration, a personalized thank you email is sent to the donor. To date, around 30% of participants have registered, and 90% of those are new donors. The deal was only made available to Groupon’s subscribers based in the US. A full analysis will be performed once the registration period ends, but we are very pleased with the early indicators.

    There are several options we are considering for future promotions to try and build on this success, including a choice of price points and funding for specific projects and programs – we want to be able to offer the donor as much choice and flexibility as possible. Groupon has a very active and engaged user base, which skews younger than our average donor profile. To be able to engage this group in a fun, innovative way, and to give them the opportunity to help create positive change for children in need in the US and around the world, is a win-win for all involved.

    -------------------------------------
    UPDATE: One thing I forgot to mention - Kudos to STC for trying such a unique approach to fundraising!

    Tuesday, January 11, 2011

    Planning Ahead - February Holidays Your Nonprofit Can Use


    As many of you know, there is a page on this blog dedicated to holidays nonprofit organizations may be able to use for creative awareness or fundraising campaigns or internal management - such as getting your volunteers and team behind Random Acts of Kindness Week (February 14-18) - By the way, if you're a manager, take advantage of this excuse to surprise your employees with some kindness.

    So, about three weeks in advance, to give you a little time to plan ahead, I give you some February holidays you can use. If you're interested in planning further ahead or reviewing some of the guidelines on making these holiday campaigns successful for your organization, make sure to visit the original page.

    Here's a quick snapshot of some of February's holidays you may be able to use:

    Adopt A Rescued Rabbit Month
    Alzheimers and Dementia Awareness Week

    American Heart Month
    Celebration of Love Week
    Children's Authors & Illustrators Week
    Give Kids A Smile Day
    International Friendship Week
    Just Say No to Powerpoints Week
    Library Lovers Month
    Love Your Pet Day
    National African American History Month
    National Bird Feeding Month
    National Black History Month
    National Donor Day - IMPORTANT - this is meant as organ donors.
    National Entrepreneurship Week
    National Have A Heart Day
    National Women's Heart Day
    Plant the Seeds of Greatness Month
    Random Acts of Kindness Week
    Rare Disease Day
    Valentines Day
    Women's Heart Week
    World Congenital Heart Defect Awareness Day
    World Day for Social Justice
    World Duchenne Muscular Dystrophy Awareness Week
    Youth Leadership Month


    Monday, January 3, 2011

    Sam Adams, Whole Foods & Your Donors


    I was really struck by a recent post by the awesome Jeff Espositto (web / Twitter / YouTube). In the post, Jeff describes an experience he had searching for a rare Sam Adams brew and how his network, Twitter and Whole Foods came together to save him from going without the new brew. Aside from my love for quality craft brews, I found Jeff's takeaways from the experience worth sharing Through Nonprofit Eyes:

    From Jeff's post:
    A few weeks ago, I attended the Sam Adams unveiling of their new beer Infinium and ever since have been looking to get my hands on a bottle or two. After striking out a few times at my favorite stores, I shot out a tweet asking if anyone had any insight into stores with the elusive beer in stock. Soon after I received this Tweet from someone who I have never met, but am grateful for:
    Shortly after, Jeff received the following from @WholeFoodsRVR:


    Talk about listening and taking care of your customers! As Jeff went on to say, he normally wouldn't have shopped at Whole Foods, but did so because of their quick response. They literally gained a customer through being responsive on Twitter. Here are Jeff's takeaways, with my input for a nonprofit perspective:
    • Grow big ears - I can't count the number of times a potential or former donor has been confused or misinformed about something at a nonprofit and, therefore, has decided not to make a contribution in the future. Every time you see the opportunity to correct misconceptions about your nonprofit, you have the chance to sway someone to "your side" and remove one barrier to giving.
    • Treat every referral as a potential sale, even if it doesn't look like a large win - This one goes out to all the major gift officers. Some of you are great at this, some of you are terrible at it. In many organizations if the annual giving moves a donor through various gift levels, the donor "qualifies" as a major gift prospect and is shuffled on to a gift officer's portfolio. So on one day the prospect is at the top of the annual giving prospect list. The next day, the prospect is at the bottom of a major gift prospect list. If you're the gift officer and cannot take this relationship to the next level - say so!!! It's okay if you have too many bigger donors/prospects to work with, but it's not okay to ignore this group and let them slip into "midrange donor purgatory."
    • Go above and beyond - This always goes a long way with donors, particularly if they feel like they are "only" a small contributor. Think of a time a restaurant treated you better than you ever would have anticipated... Have you gone back? I'm guessing you have. Donors can act the same way.
    • Have fun with the customer - If the situation permits fun and it won't hurt your organization, don't hesitate to illustrate to donors & prospects that you are human! Novel concept, I know, but for large nonprofits in particular, prospects can feel like there's no such thing as a real human. Humor can help when it fits.
    • Small niceties can turn a happy customer into an advocate - Without a doubt, this is true. When people complain to your nonprofit, it is likely because they actually care about the work you're doing. Otherwise, they probably would not take the time to complain. Therefore, being kind & owning any problems or mistakes can turn that negative passion into a positive, advocating voice for your organization.
    • Keep hustling - Always. It helps to be passionate about what you do. If you find you're losing steam or not hustling, take time to reflect and figure out what's keeping you from doing so.
    Thanks to Jeff for giving me the okay to piggy-back on his original post. The tweet images are from his post and the Infinium picture is from DigBoston.

    Saturday, January 1, 2011

    Free webinar w/ @katyan4g & @jocelynharmon


    I don't generally post 'advertisements' (so-to-speak) for webinars, etc., but I know this is a good one, it's cost-friendly (free), and I like the folks putting it on. If you're interested:

    Topic: How Strong Relationships Can Increase Fundraising Results in 2011

    Join Katya Andresen (@katyan4g) from Network for Good and Jocelyn Harmon (@jocelynharmon) from Care2 as they discuss nonprofit online outreach and fundraising in 2011.

    Agenda items:
    • Network For Good study on giving - the findings
    • How to strengthen relationships with your current donors
    • Ways to identify and cultivate new supporters
    • Where (and when) to focus your online activities
    When: Tuesday, January 11th at 1 PM ET

    About The Speakers:

    Katya Andresen is Chief Operating Officer of Network for Good, as well as a speaker, author (Robin Hood Marketing) and blogger about nonprofit marketing, online outreach and the basics of social media. Katya has trained thousands of causes in effective marketing and media relations, and her marketing materials for non-profits have won national and international awards.

    Jocelyn Harmon is Director of Nonprofit Services for Care2.com, where she is responsible for connecting nonprofits to Care2’s 14 million + members so that they can acquire new donors, members and advocacy supporters, online. She is also a recognized blogger and speaker on online marketing for social change. In 2009, Jocelyn was recognized as one of the “Women in Nonprofit Technology Who Rock” by Fast Company. Her personal blog, MarketingforNonprofits.org, is top-ranked on Alltop. She writes a bi-monthly column for Fundraising Success magazine.

    >To register, visit this page.

    Tuesday, December 14, 2010

    Free Feedback on Your Nonprofit's Website


    You may recall that the post 10 Pages Every Nonprofit Website Should Have generated a lot of feedback (and it still generates numerous visits to this blog). One result of the post was a LinkedIn group entitled "Nonprofit Website Best Practice." One part of the group is regular nonprofit website review. This provides the members of the group with an opportunity to visit various sites and identify tools, ideas and design elements they may want to implement or avoid on other sites.

    That being said, I invite you to 1) join the group; and, 2) suggest your nonprofit organization's site for the group's review. Submit your site via the comment section below!

    Saturday, December 11, 2010

    What Lies Ahead For Philanthropy?


    I'm putting together a series of super-brief interviews with philanthropic leaders discussing what lies ahead for philanthropy - challenges, opportunities, technological advances, necessary research, social media's place in it all... as well as any other paths that arise from the answers to these questions.

    I have a decent list of names to start with, but I would love your suggestions on who to include. Either email me or post your suggestions in the comments. Thanks!

    Monday, December 6, 2010

    New Book & Contest for Nonprofits


    So the promotion team for a new book by Carol Cone, Jocelyne Daw, Kristian Darigan Merenda and Anne Erhard, Breakthrough Nonprofit Branding, were kind enough to send me a copy of the book to review. Well, I have not yet been able to tackle the book, but a quick skim has me excited. Of course, any book that gets Beth Kanter's (@kanter) endorsement is likely to be worth reading. So why am I posting about it before I can do a full review? Because of this (from the promotional materials):
    ---------------------------------------

    To celebrate the book launch, USA TODAY has donated two national ¼ page ads worth $100,000, which will be awarded to one North American nonprofit organization. In January, the public can vote on the top 10 finalists to decide which will be the lucky winner!

    The deadline to apply is December 10th. UPDATED: Now extended to December 17th.

    ---------------------------------------

    For more information & to enter the contest, please visit this page. For more on the book, go here or to the Twitter account, @BNonprofitBrand. And good luck in the contest!

    Sunday, December 5, 2010

    Planning Ahead: January Holidays Your Nonprofit Can Use


    As many of you know, there is a page on this blog dedicated to holidays nonprofit organizations may be able to use for creative awareness or fundraising campaigns or internal management - such as getting your team behind Universal Letter Writing Week (January 8-14). I'm going to try and do this about a month in advance every month, to give you a little time to plan ahead. If you're interested in planning further ahead or reviewing some of the guidelines on making these holiday campaigns successful for your organization, make sure to visit the original page.

    Here's a quick snapshot of some of January's holidays you may be able to use:

    Bird Day
    Birth Defects Month
    Cervical Cancer Screening Month
    Fun at Work Day
    - Please use this one, it's great for your team!
    Healthy Weight Week
    Humanitarian Day
    Hunt For Happiness Week
    I'm Not Going To Take It Anymore Day
    - Great for asking your constituents to take a stand for your cause.
    Inspire Your Heart with Art Day - Not just for art-focused nonprofits. Use art to illustrate your efforts and impact. Remember, photography, children's art... there are many ways to use this one.
    International Creativity Month - Is there a contest you can have in honor of this month? Asking for creative campaign or solicitation ideas? Campaign themes?
    International Quality of Life Month
    Martin Luther King Day
    National Cut Your Energy Costs Day
    National Glaucoma Awareness Month
    National Lose Weight/Feel Great Week
    National Mentoring Month
    - Another great one to use internally & externally!
    National Poverty in America Awareness Month
    National Volunteer Blood Donor Month
    - If you can, give blood. It's the easiest philanthropic gift you can make (again, if you can).
    New Years Day
    New Year's Resolutions Week
    Thyroid Awareness Month
    Trivia Day
    - Come up with 10 trivia questions about your organization and its efforts - some fun, some illustrating impact and some that are really trivial. Direct folks to the page in honor of Trivia Day (January 4).
    Universal Letter Writing Week - Have everyone on your team write a letter to a handful of random donors to say thanks. Or... ask your donors, volunteers & beneficiaries to write a letter to local media outlets and online to highlight your organization.

    Saturday, November 20, 2010

    Get Your Whole Team To Say Thanks This Week


    There's going to be a lot of talk this week about saying and giving thanks this week. But rather than just talk about it... randomly assign 5, 10 or 15 donor names to all of your staff - all of your staff - and have them call these folks to say "thank you" or leave voicemail messages with a message of thanks.

    A few thoughts:
    • I mention that it should be all of your staff. It is easy for the "back room" staff that are a few degrees of separation away from face-to-face donor interaction forget that they are an important part of the fundraising team. If only your gift officers do the thanking, it will only entrench this mindset.
    • Pick some random donors that are from lower gift levels and different demographics (ex: younger donors) to thank. It will go a long way with those donors you call and those doing the calling to remember that it isn't just about the major gifts.
    • Resist the urge to turn this into an immediate ask - this should be about saying "thanks" and listening to anything else the donor cares to share.
    • It should go without saying, but make sure you have the donors' information in front of you when making the calls - you should know where the donors' respective gifts went and what impact you can report.
    Side note: If you're the boss of your organization or a team - make sure you take a minute to share a sincere thanks with your employees this week. Along those lines - thanks to all of you who work to make the nonprofit sector successful. You make the world a much better place.

    Are you an Idealist? Are you on Idealist? Do you follow @idealist?


    I imagine most of you are aware of Idealist.org, but I was fine-tuning some of my email alerts and was reminded just how many tools are available for anyone and everyone involved with philanthropy. Therefore, it's our #FollowOfTheWeek.

    You may fit a few of these categories, but here are the cliff-notes on what you can do on the site:

    Organizations: You need to make sure you are listed on the site and use it to recruit volunteers, find consultants, promote campaigns & events, and post job openings.

    Job Seeker: Check out the job listings, Idealist's guide to nonprofit careers, - also worth considering volunteering to get a foot in the door at potential employers.

    Gift Officer: Broaden your base by volunteering outside your circles, but in similar organizations to yours. Also, recruit volunteers and board members through the page.

    Consultant: Did you know you can list yourself in a searchable database? This allows "one-stop-shopping" for orgs to find you as their perfect match.

    Aspiring Student: Thinking about graduate school? Check out the Public Service Graduate Education Resource Center.

    Teacher: On the other side of the educational equation? Visit the resources for teachers.

    Everyone Else: Are you a practitioner who doesn't fall into any of these categories? You still can gain from the Idealist page - Visit the general resource page to learn more.

    -----------------------------------------------------------

    Idealist on: Web / Twitter / Facebook / MySpace / LinkedIn


    Friday, November 12, 2010

    Nonprofits: Using a Web Toolbar?

    The use of web toolbars like Wibiya's have become more popular lately (If viewing this page on a computer, you can see an example at the bottom of your screen). I have seen them on many blogs and various other pages. However, I have not yet seen many nonprofits using the idea to engage visitors. Have you? If so... share in the comments section.

    How could your nonprofit use a web toolbar to further your cause? Let's take a look at this toolbar from GoPSUSports.com:



    Note the following items (Click on the image if you need a larger version of the picture):

    1) Logo
    2) Schedule of events
    3) Buy Tickets
    4) Get Gear
    5) Social Media links

    Now let's consider what those applications could be for your nonprofit?:

    1) Logo: You could use your current logo, a campaign-specific logo, or - for the more daring organizations - the likeness of your leadership, beneficiaries or a prominent supporter. Example ideas:
    • Robert Redford or Bono at the bottom of the NRDC.org and One.org pages, respectively;
    • A local Habitat For Humanity's president, in her construction gear, on the home page;
    • A scholarship recipient on a university annual fund page; and,
    • Campaign lead-donor or honorary chair at the bottom of a capital campaign page.

    2) Schedule: What a great way to engage visitors and keep them involved with your organization - a scrolling schedule of events, which you can click upon for more information.

    3) Buy Tickets - Translation: "Make a Gift": What a great way to have a giving button on every page, prominently located in a you web toolbar.

    4) Get Gear - Translation: "Volunteer / Get Involved": You may sell shirts, DVDs and other items, in which case a store link may work. That being said, a "get involved" link would be a great way to get visitors who aren't making a gift engaged with your organization.

    5) Social Media Links: This is a given. At least I hope it is. This is a great way to keep people engaged with your organization on media where they already spend a lot of time.

    So what are your thoughts? Have you put anything like this to work? Or do you now plan to do so?

    Saturday, November 6, 2010

    Planning Ahead: Dec. Holidays Your Nonprofit Can Use


    As many of you know, there is a page on this blog dedicated to holidays nonprofit organizations may be able to use for creative awareness or fundraising campaigns or internal management - such as getting your team behind National Write A Business Plan Month (December). I'm going to try and do this about a month in advance every month, to give you a little time to plan ahead. If you're interested in planning further ahead or reviewing some of the guidelines on making these holiday campaigns successful for your organization, make sure to visit the original page.

    Here's a quick snapshot of some of December's holidays you may be able to use:

    Coats & Toys for Kids Day
    Day With(out) Art Day
    Human Rights Day
    International Day for the Abolition of Slavery
    International Human Solidarity Day
    International Volunteer Day for Economic & Social Development
    National Write A Business Plan Month
    Special Kids Day
    Tolerance Week
    Universal Hour of Peace Day
    Universal Human Rights Month
    World Aids Month
    World Peace Day/Winter Solstice

    Monday, November 1, 2010

    The Nonprofit Ferris Bueller Experience


    So about six months ago there was a buzz created on Twitter & Foursquare when someone setup fake accounts for Ferris Bueller and some of the other characters from the classic Ferris Bueller's Day Off. The exciting part about this "event" was that the person behind the accounts paid special attention to live out the day on Twitter as if Ferris & Co. were tweeting the day away during the movie. Tech Crunch (@TechCrunch) provides a good summary of the event.

    Ever since, I've had an email from my sister with the TechCrunch link in my inbox, trying to think about how this fun form of engagement could be used to benefit a nonprofit. I finally have a few ideas to share:
    • If you're in the arts sector, have key members of your performance (conductor, musicians, actors & actresses, lighting director, etc.) tweet throughout the performance. On top of this, encourage attendees to - GASP! - tweet during the show! At the end of the performance, post some of your favorites from the audience on a screen and giveaway a few prizes for fun.
    • In education? Have characters tweet throughout the first day of classes, the start of finals week, spring break, graduation, etc. - In a similar fashion to the art example, you can post favorites at various events. You can also promote these feeds to parents & families to engage them in what their sons & daughters may be experiencing.
    • And then there's my idea for any nonprofit, provided the resources are in place to support this communications effort - Have your CEO/President "take the day off" and parallel Ferris Bueller's adventures... just enough of a parallel to be recognizable as a play on the movie, but working in tidbits about what is great about the organization. A food bank CEO might get Abe Froman (sausage king of Chicago) to donate food to the food bank. A youth group executive may be excited about heading to a Cubs game, only to lament not being able to take some of the kids from the group.


    What are your ideas?

    Bueller?

    Bueller?

    Post your ideas in the comments section below.

    Buy How To Become a Nonprofit Rockstar Now!


    As I previously reviewed, Rosetta Thurman & Trista Harris have a new book and it is out today! You can purchase How To Become a Nonprofit Rockstar here.

    Tuesday, October 26, 2010

    Planning Ahead: Nov. Holidays Your Nonprofit Can Use


    As many of you know, there is a page on this blog dedicated to holidays nonprofit organizations may be able to use for creative awareness or fundraising campaigns, such as generating a planned giving appeal piece around Plan Your Epitaph Day (November 2). Here's a quick snapshot of some of November's holidays you may be able to use and a couple such ideas:

    America Recycles Day
    Children's Day
    Give Wildlife A Break Week
    International Day For the Elimination of Violence Against Women Day
    International Tongue Twister Day - Ask your constituents to come up with the best Tweetable (140 characters or less) tongue twisters about your org!
    Military Family Appreciation Month
    National Adoption Day (Saturday before Thanksgiving)
    National Family Literacy Day
    National Family Volunteer Day
    National Hunger & Homeless Awareness Week
    National Inspirational Role Models Month
    National Parents As Teachers Day
    National Philanthropy Day (!!!)
    National Survivors of Suicide Day (Saturday before Thanksgiving)
    NoSHAVEmber: [USA - Beard Month or Movember, Australia - Mustache Month] - Have any leaders or volunteers who will go without shaving for the sake of awareness/gifts?
    Use Less Stuff Day (Thursday Before Thanksgiving)
    Veterans Day
    World Diabetes Day
    World Kindness Day
    You're Welcomegiving Day (Day after Thanksgiving)

    Thursday, October 21, 2010

    Example: Focused Campaign Within a Large Nonprofit


    The attitude of leadership at large nonprofits toward mini "boutique" campaigns can often be described by one of the most famous cinematic lines of all time: Frankly my dear, I don't give a damn.

    Of course, rather than dear you would need to insert AVP, Director of Annual Giving, or some other title.

    A few of my recent conversations have discussed how large nonprofit organizations could benefit from focused boutique campaigns with relatively small goals. Not surprisingly, these conversations have often been as a result of the question How can [Example University] use social media to raise money? My viewpoint is that large organizations can target small segments of their data with unique, specific, urgent campaigns and have great success. Yes, social media can be the primary component. No, it shouldn't be the only component. Things like press releases and mini-events can gain your campaign the attention that can make such a campaign successful.

    The push-back associated with campaigns like these is often a resistance to dedicating resources to a campaign that is only $20,000 or something similar. That leads to how I think large organizations could succeed at raising enough money to make the dedication of resources worthwhile: developing a systematic approach and campaign calendar that provides your organization the ability to have dozens of these boutique campaigns per year. This way, your totals will start to turn into "real money" and you will not have to reinvent the wheel with each campaign.

    So on the heels of one of these such conversations, I met with my friend and colleague at the University of Texas-Austin, Carolyn Connerat. She is the Executive Director of Development and Campaign Manager for the Campaign for Texas. We were discussing the opportunity for boutique campaigns to be successful at large institutions when she shared the Harry Ransom Center's campaign to save the Gone With The Wind costumes. It was a great success, gained international attention, and only had a goal of $30,000. I have included some images below to illustrate how such a campaign could be successful for other large organizations.

    I realize that not ever organization or institution has Scarlett O'Hara's costume to gain attention, but I'm willing to bet you can uncover some creative, fun "small" campaigns that would draw attention.

    Have you already had such a boutique campaign? Please share any similar stories in the comments section.

    By the way... I know there's a pun somewhere between "boutique" campaign and "Gone With The Wind costumes," I'm just not feeling it... plus, I already used the "don't give a damn" line. :)

    Learn more about the campaign & Harry Ransom Center: Web / Twitter / Facebook / YouTube / Flickr

    The campaign website:


    Facebook promotion of NPR story on the campaign:


    Twitter examples:



    A great visual thank you for those that supported the campaign (see the page here):


    Wednesday, October 20, 2010

    Book Review: How To Be A Nonprofit Rockstar


    I was recently asked to review an advance copy of
    How To Become A Nonprofit Rockstar, the forthcoming book by Rosetta Thurman & Trista Harris. While the synopsis and contents suggest the book is aimed at those new to or aspiring to join the nonprofit arena, it is also a great resource for mid-level nonprofit professionals. The latter group will find some of the book's material second nature, some of it new and - most importantly - some of it a catalyst to refresh your outlook on your career and a reminder of some steps you could be taking to advance your responsibilities, title and income.

    Before I dig into a full review of the book, please note that Thurman & Harris have been kind enough to offer
    Through Non-Profit Eyes readers a discounted rate for the book. I will post the information on November 1st, the day of the "virtual book launch." Make sure you return here to order this must-have book for your non-profit career development. UPDATE: Click here to order this outstanding book!

    Overview

    The book is broken into the following chapters:
    • What a Nonprofit Career Looks Like
    • Develop Expertise
    • Build a Strong Network
    • Establish a Great Personal Brand
    • Practice Authentic Leadership
    • Plan for Balance
    • Move On Up
    My Twitter review (meaning, how I would sum things up in 140 characters):


    Some Favorite Quotes & Moments

    While I do not want to give away too many details of the book, here is a sampling of some thoughts inspired by reading the book and a few favorite quotes:

    1) Quote: "What has been proven over and over to (Harris & Thurman) is that you cannot wait for your organization to 'develop' you. The most successful nonprofit careers are marked by a proactive approach to professional growth and leadership development."

    2) A great bit of advice when considering whether to join a nonprofit (in either a professional or volunteer role) is to
    notice the culture. The segment includes tips like reviewing an organization's mission, management, work space & environment and staff diversity. A particular question hit home for me:

    Do people in the organization socialize outside of work?

    Within my first week as director of annual giving for the University of Michigan, an AVP and I sat down over coffee and we had a candid conversation about the instituion's fundraising culture. He was willing to give me such mentoring in part because we had a common friend from his previous institution and - I would later discover - because he was planning to soon leave for a new opportunity. In discussing the challenges of the environment, its decentralized nature and the political impediments to institutional success, this colleague made an astute observation:

    (Paraphrasing)
    Nobody grabs a beer together after work. Half the staff travels over an hour to-and-from work, so they are inclined to get on the road ASAP after work and the other half just don't seem to think about socializing together.

    I remember thinking this was an interesting observation and being disappointed with this fact, as my colleagues at the University of Florida were almost always willing to spend time together outside of the office. (In fact, one colleague's daughter went to see her first movie in a theater - Monsters, Inc. - with her sister, mother and seven of us from the UF Foundation! See pic below!) What I didn't realize at the time, was how much this embodied the challenges of my new institution's environment.


    3) Considering relocating to a different part of the country or world for your next nonprofit position? One of the four criteria Allison Jones shares in the book for your consideration when weighing a new location is the Number of Active Young Professional Groups - search for YNPN, EPIP and other leadership development opportunities in the area before you take the leap.

    4) The book includes a great segment of tips on what size organization to join. Rather than say "you should do "X, Y & Z" the authors look at the good, bad and ugly parts of working for a small organization or a larger org.

    5) A favorite quote from the
    Always Learn, Always Teach tip in the book:

    Never be too cocky and think you have nothing more to learn about your position. Ask your co-workers if you can shadow them if they do similar work.
    And another:
    When a new staff member joins your ogranization, step up and be willing to teach them the organization culture, as well as where the office supplies are located. You'll make a new friend and an additional ally in the organization.

    6) As noted above, there is a full chapter on establishing a great personal brand. While this a topic some argue is bunk (See these two posts from Geoff Livingston:
    Post 1, Post 2), the chapter itself provides some useful tips - particularly for those just joining the workforce.

    7) Tip 19 in the book discusses looking like a leader and goes through details like appearance, having backup outfits in the office, etc. But the story Rosetta provides truly spoke volumes about not selling yourself short or missing an opporutnity to act like a leader or expert:

    Once, Rosetta was in a meeting with about 20 oether nonprofit leaders. Before the meeting got started, attendees went around the table and introduced themselves and their organizations. They went all around the room until they got to the intern who had been assigned to coordinate the meeting. When it was his turn to speak and introduce himself, he raised his head meekly and said, "Oh, I'm just here to take notes for the meeting." No matter what perception the attendees had already made about him, at that moment he deemed himself completely insignificant. He made it seem as if even his NAME was of no importance to anyone, since he did not even share what it was. He really missed an opportunity to shine while the spotlight was right on him. For the record, someone laughed at his response, then asked him he had a name. Apparently it was Matthew.

    This is an example of literally acting like you don't belong at the table.

    8) Another qutoe I enjoyed was regarding enhancing your public speaking skills:

    Melissa James, the public relations and marketing director for Downtown Hampton Child Development Center in Virginia, says, "I look at public speaking more like a conversation with new friends - as though they had just asked me to tell them about the place where I work, and I was answering. And as I've learned more and more about my organization, it has become easier to tailor what I say to the flow of the presentation and the audience's responses. I've learned to "read" the audience and alter my direction to their comfort as I go.

    9) Tip 30 deals with scheduling time to reflect on your job satisfaction, current challenges, skills and aspirations - really a good segment worth reading.

    10) Tip 31 is entitled "Don't Skip Lunch," and let me tell you... it hit home. I have always been one of those employees who works through lunch (or eats at my desk) and works well past midnight , etc. The whole point of this tip is to ensure you don't drown in work, lose work-life balance or take the NPO expressway to burn out. When making notes on the advanced copy... I simply wrote "Wow." next to this one. Like I mentioned in the opening, there are some good refreshers in here, even for those of us that have been at this longer than others.

    11) Regular visitors to this blog know that I often champion the idea of illustrating your organization's impact to your external constituents as well as your internal stakeholders & employees. This is well illustrated in one of the items Harris & Thurman provide as a way to "Fall Back in Love With Your Job" (Tip 32):

    Visit a program: What does your organization actually do for your clients? Have you seen it in action? Take a few hours to go visit one of your nonprofit's programs. Sit in on a financial literacy class, watch as your counselors help the unemployed craft resumes, or attend a play your arts organization is performing. The idea is to see for yourself the impact that your efforts have on others. It will make you appreciate why you do your work every day, no matter how tough it gets.

    12) At the beginning of Chapter 7, the authors provide a great tool for reaching long-term career goals with various goal-setting exercises. I don't want to give away all the information in the book (because you should buy it!), but let me suggest this - when you buy the book, skip ahead to read Tip 37 so you can use it as context for the rest of the book.

    ------------------------------------------------

    There are plenty of other great items I could offer from the book, but I simply want to whet your appetite. Order your copy here on November 1st!

    P.S. - One more... in Tip 50, there is a great story of Trista's high school track experience and one specific race that translates well into your approach to a non-profit career. Fun stuff!