Saturday, October 23, 2010

    Not Best Practice: Inviting Constituents to an Event

    Unfortunately, some of us make mistakes from time-to-time with our nonprofit communication efforts. The best we can do with these situations is learn from them and share the learnings with others. I don't like to highlight mistakes, but do so when I think it can help others avoid them.

    That being said, here is an email invitation I received yesterday:


    My problems with this invitation?
    • Never make other constituents' email addresses available for all to see. This can be viewed as a breach of trust by your members/donors/friends who did not wish for this information to be shared. Either use software that sends your message as individual messages or place all addresses in the BCC:
    • The message was forwarded. This is occasionally used successfully as a tactic within the Subject: to get people to open emails, but the body of the message should not be quoted materials. It is too impersonal and can imply you did not care enough to write a direct message to the recipient.

    Related posts, by topic:



    No comments:

    Post a Comment